PRIVACY POLICY

Effective Date: 26/03/2020 (Version 1.0)

Who are we?
PizzaSi UK Ltd trading as "BELLISSIMA". We own and operate this website/app. Please contact us if you have any questions or feedback about this Privacy Statement.

What’s the point of this Privacy Statement?
This Privacy Statement tells you how we deal with your "personal data" (i.e. technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, who we share it with, how long we keep it for and how you can access and rectify it.

Please do not use our website or apps unless you are completely happy with this Privacy Statement.

Might the Privacy Statement change?
It may well do. Whenever we have updated our Privacy Statement, we willl alert you via email. Please take that opportunity to re-read it. We will assume you agree to the revised Privacy Statement if you use the website or apps after the effective date shown at the top of the Privacy Statement.

What personal or other data do we collect?
We collect and store the information which you give us via forms on our website or apps - such as your name, address, email address, phone number("contact data" ”) - or when communicating with us by email, or in some other way.

We may also collect and store your IP address ("customer behaviour data") to improve your shopping experience by suggesting suitable products for you, based on previous purchases, or recipes looked at.

We may collect your bank card details (payment information) in order to process payments and refunds.

We collect survey data(biannual survey, NPS, etc.) which can include household makeup (number or kids and age bracket), age (bracket not birthday), gender and food preferences/allergies in order to understand how we are serving different types of customers and what we need to do to improve their experience.

Under GDPR, we will use the lawful basis of “contractual”, where we use contact and payment data to fulfil orders. When we use contact, survey, or customer behaviour data for marketing reasons, the lawful basis will be "consent", or "legitimate interest". If you would like further information, please contact us using the details within this privacy statement.

How do we use your personal data?
We use "contact data" to provide our services: e.g. send service messages, communicate to you about your account/orders and to fulfil orders.

If you have given permission, we may use your "contact data" to send you marketing emails, mails, calls or SMS with details of our, or third party goods or services which may be of interest to you, including information about special offers or promotions.

We use "payment information" to process payments and refunds.

We may use yourIP address to recognise you when you visit or return to our website or apps. This allows us to track anonymised traffic and usage patterns, prevent or detect fraud and help us improve our service. We may use cookies to do this. See below the Privacy Statement.

If you supply us with a friend’s email address for the "Refer A Friend" programme, we will use that email address only to send a special offer to your friend. We will provide your name in the offer email to your friend, so that they know where we dot their contact details from.

We may use information we collect on you to recommend you recipes and to improve our service for you and other customers.

We retain your data during a period of 36 months after the last order. We do that in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.

How do we protect personal data?
Security is a high priority for us. We take appropriate precautions to protect personal data. We will make every effort to look after your data and treat it with the respect it deserves.

Your data may be transferred, stored and/or processed outside the EEA as our suppliers sometimes may operate from outside of the EEA. We will only transfer your data outside of the EEA in compliance with data protection laws and provided appropriate or suitable safeguards are in place to protect your data, these being either Standard Contractual Clauses, Binding Corporate Rules (including the Mastercard Binding Corporate Rules) or, in the case of transfers to the US, a Privacy Shield certification. Please contact us if you would like details of the appropriate safeguards.

To whom do we disclose personal data?
We may allow access to your personal data by third parties who supply us with a service. Examples include e-commerce platform providers, couriers (to enable delivery of goods), website hosts, content delivery networks and businesses which assist us in undertaking communications, monitoring, testing or improving our website

We may share your payment information (including your email address) with Paypal or other point of sales, credit/debit card payment service providers, in order to process the payments of your orders and any potential refund.

Your personal data may be supplied by our payment partners to relevant third parties including credit reference and fraud prevention agencies, who may keep a record of that information.

If you choose to opt-in to receive third party communications from selected partners, your personal data will be shared to relevant third parties to allow you to receive tailored communications about products that may be of interest to you.

We may disclose your contact details to Trustpilot or similar services to enable it to email you inviting you to leave a review on our site.

We may disclose personal data so far as reasonably necessary if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if there has been a complaint about content posted by you, or if we are required to do so by law or appropriate authority.

How to access and control your information?
You have the right to request a copy of your information, to rectify your information, to opt out from marketing communications and to request the deletion of your information. Below, we describe the processes for making these requests.

Update/rectify your information:
You can easily correct/change the following personal information on “My Details” page by logging in to your account on our website or apps:

first name and last name

phone number

email address

delivery address

billing address

payment details

Alternatively, you can contact us: hello@pizzabellissima.co.uk

Opt out of marketing communications: You can easily change your change your marketing permissions by logging in to your account on our website or apps.
Alternatively by sending an email to hello@pizzabellissima.co.uk  

Access your information: You have the right to request personal data that we hold about you, subject to us reserving the right to withhold such data to the extent permitted by law. Contact our Customer Care team for this request: hello@pizzabellissima.co.uk

Delete your information: You have the right to request to delete all the personal data that we hold about you. Contact our Customer Care team for this request: hello@pizzabellissima.co.uk.

If you wish to contact us about anything to do with your data and Pizza Bellissima, please contact us: hello@pizzabellissima.co.uk.

For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.

You can report any concern to the ICO by clicking here: https://ico.org.uk/

We are registered with the Information Commissioner’s Register of Data Controllers under number ZA705435.

COOKIES POLICY

Effective Date: 26/03/2020 (Version 1.0)

What about cookies?

We and/or third parties use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your computer. Our website’s functionality will be limited if you configure your browser to reject cookies.

Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.

Cookies are used on this website for the following purposes:

Session cookies: We use session cookies to enable the website to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. These cookies allow you to proceed through many pages of the website quickly and easily without having to authenticate or reprocess each new area you visit. For example, the session cookie remembers your shopping cart selection so will have the items you selected when you are ready to check out.

Google Analytics ("GA") cookies: Google sets persistent cookies (up to two years) to recognize and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. Click here for more information about GA cookies. Click here to opt out of GA cookies.

Google advertising cookies (AdSense, Doubleclick): Google uses persistent advertising cookies (up to two years) in connection with Google advertising on our website to serve ads to you based on your visits to this and other websites and for various other purposes. Click here for more information and to opt out of Google’s advertising cookies.

Microsoft Bing Ads cookies: Microsoft sets persistent cookies (up to two years) for conversion tracking purposes, i.e. to record details of transactions by users who visit our site after clicking on an advertisement of ours on another site. Click here for more information.

Social media cookies: We may use various social media and other third party features on our website including like button from Facebook, follow button from Twitter, follow button from Instagram, Plus +1 button from Google, Pin It button from Pinterest, share / follow button from LinkedIn, embed button from YouTube, These features may involve the relevant companies using cookies or linking your visit with cookies previously placed by them on your computer in order for them to collect information relating to your visit to our website or your interaction with their services or otherwise. Click the links shown above for further information about the specific features and those companies’ cookie / privacy practices generally as well as to opt out where this is possible.

Ascend by Wix cookies: Ascend by Wix, our provider of live chat software, places session and persistent cookies (up to two years) on our site to enable the software to function properly as well as to remember you and your message history between visits. Click here for more information.

Third party advertising cookies: As do many other sites, we may use third party advertisers and/or internet advertising companies working for them to fill ad space on our website. These third parties may use persistent cookies and other similar technologies (known as action tags, single pixel gifs and web beacons) to assess information about your visits to this and other sites. This is so they can track the effectiveness of their campaigns (including whether these advertisements are clicked on or viewed by users and later purchases by such users), avoid showing you the same advertisement repeatedly and display advertisements on this and other sites tailored to your preferences. We do not have any access to or control over these third party technologies. If you would like more information about these practices and to know your choices about not having this information used by certain of these companies, please visit www.youronlinechoices.com and www.networkadvertising.org/choices. Please contact the third parties directly for more information about their privacy practices.

By continuing to use our website, we assume that you consent to use of the cookies outlined above.

WEBSITE TERMS OF USE

Effective Date: 26/03/2020 (Version 1.0)

Introduction

This website is owned and operated by PizzaSi UK Limited trading as “BELLISSIMA”. Our company information is at the end of this document.

Please read these terms and conditions carefully. They cancel and replace any previous versions. Please print or save these terms for future use as we cannot guarantee that they will remain accessible on our website in future. These terms and conditions are available in the English language only.

These terms and conditions apply to use of our website and our digital services including but not limited to our apps (the term “website” shall hereafter refer to the website and our other digital services). The sale of goods via our website is subject to separate terms and conditions.

Changes to the terms and conditions
We may change these terms and conditions by posting the revised version on our website at any time. Please check our website from time to time. You will be bound by the revised agreement if you continue to use our website following the effective date shown.

Acceptable use policy
You agree that you will not in connection with our website:

·       breach any applicable law, regulation or code of conduct or infringe any intellectual property or other rights of others;

·       publish or send any information (including links or references to other content), or otherwise behave in a manner, which:

o   is unlawful, defamatory, threatening, harassing, invasive of privacy, offensive, vulgar, racist, hateful, discriminatory, obscene, pornographic, sexually suggestive, promoting of self-harm, misleading, abusive or deceptive;

o   infringes any intellectual property or other rights of others;

o   involves phishing or scamming or similar; or we otherwise reasonably consider to be inappropriate;

·       sell access to our website;

·       sell advertising, sponsorship or promotions on or in connection with content except where explicitly authorized by us;

·       use our website for junk mail, spam, pyramid or similar or fraudulent schemes;

·       do anything which may have the effect of disrupting our website including worms, viruses, software bombs or mass mailings;

·       do anything which may negatively affect other users’ enjoyment of our website;

·       gain unauthorised access to any part of our website or equipment used to provide our website;

·       use any automated means to interact with our systems excluding public search engines; or

·       attempt, encourage or assist any of the above.

Content
You acknowledge that any information published or sent on or via our service by other users is the sole responsibility of the person from whom such content originated and we are not responsible for it.

We cannot guarantee that any general information that we may make available on our website is accurate or up to date. You rely on it at your own risk.

We reserve the right without notice or refund to suspend, alter, remove or delete content or to disclose to the relevant authorities any content or behaviour if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

Privacy
You acknowledge and agree that we may process your personal data in accordance with the terms of our privacy and cookies policy which is subject to change from time to time.

Functioning of our website
We do not guarantee that our website will be uninterrupted or error-free and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability, to suspend the website for repair, maintenance, improvement or other technical reason and to make changes to our website.

Your account
If we permit you to create an account on our website, this is for your personal use only and is non-transferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).

We are entitled at any time for any reason and with or without notice to terminate your account on our site. If you wish to have any data stored on you deleted or wish to view a copy of this data, follow the process on the Privacy Policy.

Intellectual property rights
All trade marks, logos, content (including our website’s structure and layout), graphics, images, photographs, animation, videos, text and software used on this site are our intellectual property or that of our suppliers, partners or other users. For the purposes of your personal use only, you may view such material on your screen and print a single copy. You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.

Just to be clear - you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent.

You license (i.e. permit) us to use your user generated content both on our own website and also, for marketing purposes, on other channels including different websites, social media and emails. User generated content includes but is not limited to your comments, photos, recipe ratings and reviews.

Third party websites / advertising / services

We may link to third party websites which may be of interest to you and/or include third party advertising on our site and/or use third party-provided services on our site. We do not recommend or endorse, nor are we legally responsible for, those sites or services. You use such third party sites or services at your own risk.

Liability
Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.

You must give us a reasonable opportunity to remedy any matter for which we are potentially liable before you incur any costs remedying the matter yourself.

If you are a consumer (ie not acting in the course of a business), we shall not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

·       there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

·       such loss or damage was not foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);

·       such loss or damage is caused by you, for example by not complying with this agreement; or

·       such loss or damage relates to a business.

If you are a consumer (ie not acting in the course of a business), you will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement or misuse of our website (subject of course to our obligation to mitigate any losses).

The following clauses apply only if you are a business:

·       In no event (including our own negligence) will we be liable for any:

o   economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

o   loss of goodwill or reputation;

o   special, indirect or consequential losses; or

o   damage to or loss of data

o   (even if we have been advised of the possibility of such losses).

You will indemnify us against all claims and liabilities directly or indirectly related to your use of the website and/or breach of this agreement.

To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.

This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded.

English law
These terms and conditions shall be governed by English law and any disputes will be decided only by the English courts.

General
We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. We may transfer this agreement to a third party but this will not affect your rights or obligations. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.

Complaints
If you have any complaints, please contact us via the ‘get in touch’ button at the bottom of our Help Page, or call our customer care team on 020 8127 4600.

Company information
Company name: PizzaSi UK LTD

Country of incorporation: England and Wales.

Registered number:8979263

Registered Office: : Unit J, Hitchcock House, 5-6 Horton Rd, Slough, SL30DF

Other contact information: See our website.

VAT number: 202068847

TERMS & CONDITIONS FOR SALE OF GOODS

Effective Date: 26/03/2020 (Version 1.0)

Introduction

This website is owned and operated by PizzaSi UK Limited trading as “BELLISSIMA”. Our company information is at the end of this document.

Please read these terms and conditions carefully. They apply when you buy any goods via this site. (There are separate terms which apply to your use of our site.) Please print or save these terms for future use as we will not keep a file copy specifically for the transaction with you and we cannot guarantee that they will remain accessible on our website in future. These terms and conditions are available in the English language only.

Where we refer to “Consumer” below we mean an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.

We are legally required to remind Consumers that we are under a legal duty to supply goods that are in conformity with the contract. Furthermore, nothing below affects Consumers’ legal rights in relation to goods that are not in conformity with the contract, whether because they are faulty, not as described or otherwise. You can get advice about your legal rights from your local Trading Standards office or Citizens' Advice Bureau.

We may change these terms and conditions at any time by posting a new version on our site and/or by emailing them to you. Please check them carefully as they will apply to any recurring deliveries or new orders occurring after the effective date shown.

Right to cancel
If you are an EU Consumer, you have the right to cancel this contract subject to the provisions set out below. This right is not affected by any separate returns policy on our website.

There is no right to cancel contracts for the supply of goods liable to deteriorate or expire rapidly. This applies to most of the goods we supply.

If you do have the right to cancel, the following instructions apply:

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods (or the first delivery of goods in the case of recurring orders).

To exercise, you must inform us of your decision to cancel this contract by a clear action or statement. This includes choosing to cancel your account via the ‘My Details’ tab in your BELLISSIMA account, contacting our customer care team via the ‘get in touch’ button at the bottom of the Help Page and requesting for your account to be cancelled, or calling our customer care team on 020 38127 4600 to ask for an account cancellation.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Minor variations in goods
We will take reasonable care to ensure that representations and descriptions of goods appearing on our website are correct. We have made reasonable efforts to display as accurately as possible the appearance of our goods.

The labelling or packaging of the goods you receive may differ from the images of these which you see on our site.

Your order
Your order is an offer to buy from us on a one-off or recurring delivery basis.

You place your order by using the ordering process on our website or our digital services including but not limited to our apps (the term “website” shall hereafter refer to the website and our other digital services). This involves making the selection on our site and transmitting the order to us by clicking on the “Pay Now” button or equivalent. This process permits you to check and amend any errors before making an order by using the change function and/or the internet browser back button. You can also change your order any time up to the relevant cut-off date / time (see further below).

You must ensure that your order and any other information you supply to us is correct and you must promptly update us if there are any changes.

We will send you a confirmation email after your order and this constitutes our acceptance and is the point at which a binding legal contract is formed.

We are not obliged to supply any goods which are unavailable (notwithstanding that we have accepted your offer). If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange a credit if you have been charged.

You acknowledge that, for recurring orders, we will select the relevant items for you if you do not make your own selection by the cut-off date/time specified on our site.

The default method of communication for all correspondence from us will be over email, using the email provided on your account. In certain circumstances we may need to contact you over phone instead.

Payment and price
The price for the goods is as stated on our site at the time you order. VAT or sales tax is included unless we say otherwise.

The following only applies if we charge for delivery: Delivery costs may be charged extra at the rate shown on our site at the time you place your order. These will depend on the delivery method chosen.

Payment is required in advance as explained below.

You authorise us and our third-party payment providers to take payment and/or to charge your payment card for the relevant amounts and at the relevant times. Despatch of the goods is subject to our being able to charge your payment card. It is your responsibility to update your payment card details as necessary. A nominal (1p) charge may be incurred if you change your payment card details.

We will take your first payment when we accept your order. If you have purchased a subscription plan, payments will be taken after the relevant cut-off date/time specified on our site (which may change from time to time), depending on the delivery date(s) you select.

Recurring deliveries can be cancelled or changed at any time via the site before the relevant cut-off for a particular delivery (subject to any applicable legal right to cancel set out in the section 2 above).

The cut off for any delivery occurs at 11AM, and dispatch is same day unless differently required, depending on the volume of orders or circumstance outside our control; delivery is 1 day from dispatch.

Your order cannot be changed or refunded after dispatch

We may change our prices by giving you notice by email at least 14 days before any price change takes effect. If you do not accept the new price, you should cancel your subscription, where relevant, as explained below as payments taken after the notice period will be at the new price.

We may from time to time offer some items which attract an additional surcharge. This surcharge is clearly shown on the website and will be added to the cost of your standard subscription should you choose these recipes.

You must contact us immediately with full details if you dispute any payment.

Discount codes, vouchers, and credits
We may offer discount codes from time to time. All discount codes refer to the price excluding (if applicable) delivery surcharges and any additional clearly marked surcharges associated with certain recipes that may feature on the menu from time to time. Such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered and are not transferable or redeemable for cash. Unless otherwise stated: codes (1) are only available for future new orders placed online, (2) cannot be used retrospectively, (3) can only be redeemed once per customer, (4) cannot be redeemed against products sold in the Market and (5) cannot be redeemed against the additional clearly marked surcharges associated with certain recipes that may feature on the menu from time to time. Also you cannot use more than one discount code per transaction unless we state otherwise; if we do so, the order in which the codes are to be applied is in our sole discretion.

Discount codes are subject to any additional specific terms and conditions which are specified at the point of issue. We reserve the right to discontinue or otherwise modify any discount codes at any time without prior notice.

We may allocate credit to your account in certain circumstances, e.g. when you sign up, refer a friend or as a marketing incentive. Credits cannot be exchanged for cash and are non-transferable. Credits expire after the time periods specified in the FAQs on our website. The validity period starts from the time the credit is allocated to your account. Any unused credit on your account will automatically expire if your account is closed. Credit can be used against the cost of standard recipes, the additional surcharges associated with certain recipes, special delivery surcharges and Market items, and is redeemed automatically upon checkout.

Refer-a-friend credits only apply if the referred user is a third party who has been genuinely referred by you on an arm’s length basis and if the delivery address is to a different address to that of the referrer.

New user credits apply only to the first account opened by you. It must not be used in connection with multiple accounts created or controlled by the same person.

We reserve the right to reject any discount code or credit and/or reclaim the amount of any discount or credit if we consider that it is being used in breach of these terms or is otherwise being abused.

We may occasionally offer customers their nth box free. In order to successfully claim this free box, it must have the same or less monetary value as the first box you purchased, otherwise we reserve the right to withdraw this offer. Any additional surcharges for certain recipes and the cost of any items from the Market will still be applied in full to this box – the offer applies only to the standard recipes selected for the box.

Delivery
Delivery will be complete when we deliver to the address which you specify when ordering.

Unless otherwise stated, delivery dates given on our website are estimates only. If you are a Consumer, we have no liability for any losses arising from delay in delivery to the extent that this is due to circumstances beyond our reasonable control and where we could not have taken reasonable steps to deal with the delay. If you are not a Consumer, we have no liability for any losses arising from delay in delivery.

If you receive notification of an unsuccessful attempted delivery, it is your responsibility to use the details provided to contact the delivery company to arrange re-delivery. If nobody is available to receive the goods, we will use reasonable efforts to follow any special delivery instructions you have provided.

Risk and ownership
Risk of damage or loss to the goods passes to you on delivery to you or to somebody identified by you to take possession of the goods.

Termination
We may cancel this agreement immediately by email notice at any time if any amount due to us is unpaid, or unjustifiably charged back, or if your account is inactive for more than 6 months.

You may cancel this agreement at any time within your account on our website.

In the event of termination of this agreement, we are entitled to delete your account including any unused credit. We will deliver any outstanding orders and take payment accordingly if the agreement was terminated after a relevant cut-off date.

Liability
Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.

You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.

The following clauses apply only if you are a Consumer:

  • We are not responsible for any loss or damage caused by us or our employees or agents in circumstances where:

    • there is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

    • such loss or damage was not foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);

    • such loss or damage is caused by you, for example by not complying with this agreement; or

    • such loss or damage relates to a business (as we do not intend for goods bought by Consumers to be used for business).

  • You will be responsible to us for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement (subject of course to our obligation to mitigate any losses).

The following clauses apply only if you are not a Consumer:

  • Our liability of any kind (including our own negligence) is limited to the price paid for the goods

  • In no event (including our own negligence) will we be liable for any:

    • economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

    • loss of goodwill or reputation;

    • special, indirect or consequential losses; or

    • damage to or loss of data

    • (even if we have been advised of the possibility of such losses).

You will indemnify us against all claims and liabilities directly or indirectly related to your breach of this agreement.

To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.

This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded.

Events outside our control
We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures.

Privacy
You acknowledge and agree that we may process your personal data in accordance with the terms of our privacy and cookies policy which is subject to change from time to time.

English law
These terms and conditions shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.

General
We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. We may transfer this agreement to a third party but this will not affect your rights or obligations. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.

By placing an order, you are confirming that you are 18 years of age or older and that the supply of alcohol shall not be to anyone under the age of 18 years of age. We cannot sell age-restricted products to anyone under the age of 18 and you will be asked to confirm your age before purchasing such products.

Complaints
If you have any complaints, please contact us via the ‘get in touch’ button at the bottom of our Help Page, or call our customer care team on 020 08127 4600.

Company information
Company name: PizzaSi UK LTD

Country of incorporation: England and Wales.

Registered number:8979263

Registered Office: : Unit J, Hitchcock House, 5-6 Horton Rd, Slough, SL30DF

Other contact information: See our website.

VAT number: 202068847


MORE ON DELIVERIES

With regard to the new governmental instructions and guidelines BELLISSIMA does not accept any liability for unsigned parcels and invites customer to be on sites when the parcels arrive. Users shall be solely responsible to be reached by any DPD courier based on the contact details provided at the moment of registration on the website. 

In addition to the delivery Terms of Use, the following terms apply to the use of the BELLISSIMA Returns Policy.

The Data transferred to BELLISSIMA through Your Use of the Service may include the Customers' name, products purchased, price, the return address, images showing the products and the reason(s) of the return.

BELLISSIMA is not responsible for the NON reception of the parcel by your side, unsigned delivery or generally to deal with Your shipments if not claimed within 48 hours. The use of the carrier's services is subject to, and You are responsible for compliance with, all applicable terms and conditions.

Please refer to the terms and conditions of the applicable carrier. a list of terms and conditions originating from the relevant carriers (DPD), but makes no warranty whatsoever in respect of the validity and the application of these terms  Your shipments.

Please also refer to the applicable shipping restrictions for more information about what You are and are not permitted to refund through PizzaSi.

You may not use Postman for any illegal or unauthorized purpose

not be responsible for any local customs charges, import taxes or duties, special/emergency delivery or any similar charges related to your shipments. If any such charges become due as a result of your inappropriate use of the shipping procedure. If any are charged to PizzaSi by any relevant party, you agree to reimburse fully in respect of the same within 30 days of our demand.

Pizza Belliissima England

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